999ab Terms & Conditions

These Terms and Conditions (hereinafter "the Terms") constitute a legally binding agreement between you (the "Player" or "User") and 999ab (hereinafter "the Platform", "we", "us", or "our"), the operator of the online casino and sports betting services accessible at https://999ab.io and its associated subdomains.

These Terms apply to all activities conducted on the 999ab platform, including casino games, live dealer tables, slots, sports betting, colour prediction games, bonuses, promotions, and all associated account and payment functions. These Terms are written in English and shall be interpreted in accordance with their plain English meaning.

999ab operates as an entertainment platform serving the Bangladesh market. All services are provided to adult players aged 21 years or over. It is the sole responsibility of the player to ensure that online gaming is lawful in their jurisdiction before registering or depositing.

To register and maintain an account on 999ab, you must satisfy all of the following eligibility requirements at all times:

• You are at least 21 years of age. This is a firm minimum age requirement with no exceptions.
• You are a natural person (not a corporation, trust, partnership, or other legal entity).
• You are registering on your own behalf and not on behalf of any third party.
• You do not already hold an active or suspended account on the 999ab platform.
• You are not accessing the platform from a jurisdiction where online gambling is explicitly prohibited by applicable law.
• You have not been self-excluded or excluded by 999ab from the platform at any previous time.

During registration, you are required to provide accurate, current, and complete information, including your full legal name, date of birth, residential address, and a valid contact method. Providing false, misleading, or incomplete information at any stage constitutes a material breach of these Terms.

999ab reserves the right to verify the identity of any player at any time, including prior to processing any withdrawal. Players may be asked to provide government-issued photo identification (such as a National ID card or passport) and proof of address. Failure to provide satisfactory verification documents within a reasonable time frame may result in account suspension and withholding of funds pending resolution.

Each registered player is permitted to hold one account only on the 999ab platform. The maintenance of duplicate or multiple accounts — whether using the same personal details or different identities — is strictly prohibited. 999ab employs automated and manual detection mechanisms to identify duplicate accounts.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. You must not share your credentials with any third party, allow any other person to access your account, or use another player's account. Any activity conducted through your account credentials will be deemed to have been authorised by you.

In the event that you suspect unauthorised access to your account, you must notify 999ab immediately by contacting our support team at [email protected]. We will take reasonable steps to secure the account upon receiving such notification; however, 999ab shall not be liable for losses arising from unauthorised access where the player has failed to keep their credentials secure.

Players may request account closure at any time by contacting support. Pending wagers will be settled in accordance with standard game rules, and any remaining balance (subject to verification) will be returned to the player's registered payment method.

All financial transactions on the 999ab platform are conducted in Bangladeshi Taka (BDT). 999ab supports a range of local payment methods designed to provide fast, convenient access for players across Bangladesh, including bKash, Nagad, Rocket, Upay, and selected local bank transfers.

Deposits: The minimum deposit amount is ৳200. Deposits made via supported payment methods are typically credited to the player's account within minutes of successful transaction confirmation. 999ab does not charge fees for standard deposits; however, your payment provider may apply their own transaction charges, for which 999ab accepts no responsibility.

Withdrawals: The minimum withdrawal amount is ৳500. Withdrawals may only be made to a payment method registered in the player's own name and previously verified on the account. 999ab reserves the right to return funds to the same payment method used for the original deposit before processing withdrawals to alternative methods.

• Withdrawals are subject to completion of identity verification as described in Section 2.
• Withdrawals involving bonus funds are subject to the wagering requirements specified in Section 5.
• Processing times for withdrawals are typically within 2–24 hours following approval, subject to verification status.
• 999ab reserves the right to delay or decline a withdrawal if fraud, money laundering, or policy violation is suspected.
• Players are responsible for any tax obligations arising from winnings in their jurisdiction.

From time to time, 999ab may offer bonuses, free spins, cashback credits, deposit match promotions, and other incentives to registered players. All such promotions are subject to these general Terms and to the specific conditions published alongside each individual offer at the time it is made available.

The following general rules apply to all bonuses issued by 999ab:

• Bonus offers are available to players aged 21 and above who have a verified account in good standing.
• Each bonus may only be claimed once per player, per household, and per IP address unless explicitly stated otherwise.
• Bonuses credited to a player's account must meet the applicable wagering requirements before any associated winnings can be converted to withdrawable funds.
• Wagering requirements specify a multiplier (e.g., 30x) that must be applied to the bonus amount across eligible games before withdrawal eligibility is granted.
• Certain games may contribute at a reduced rate or zero rate toward wagering requirement fulfilment — this will be stated in the specific promotion terms.
• Bonuses have an expiry period. Any bonus and associated winnings not claimed or wagered through before the expiry date will be forfeited automatically.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• 999ab reserves the right to withdraw, modify, or cancel any bonus or promotion at any time, and to reclaim bonus funds or void winnings in cases of suspected abuse or breach of these Terms.

All casino games, live dealer tables, and other gaming products available on the 999ab platform are provided by third-party certified game studios, including but not limited to Pragmatic Play, Evolution Gaming, Ezugi, Microgaming, NetEnt, Spribe, and other licensed providers. Each game operates under the rules and random number generation (RNG) systems maintained and audited by the respective provider.

999ab does not operate or modify the underlying game logic of any third-party game. Game outcomes are determined entirely by the provider's certified RNG systems. Players are advised to review the rules of each individual game before placing real-money bets, as game rules may vary between providers and titles.

• All bets are final once confirmed by the system. Bets cannot be cancelled or amended after confirmation.
• In the event of a game or platform malfunction, all affected bets may be declared void and stakes returned at 999ab's discretion.
• 999ab is not responsible for errors in game display caused by the player's own device, internet connection, or browser settings.
• Players acknowledge that the house edge is an inherent feature of all casino games, and that long-term expected returns are less than 100% of total stakes wagered.

999ab offers sports betting markets on a range of sporting events, with particular coverage of cricket (including BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures), football, kabaddi, and other international sports. The following general rules govern all sports betting activity on the platform:

• Odds are displayed in decimal format and are subject to change at any time prior to bet placement. The odds confirmed at the moment the bet is accepted are the odds that will apply to that wager.
• Bets placed on suspended, postponed, or cancelled events will be treated in accordance with the specific sport's settlement rules. In most cases, bets on cancelled events are voided and stakes returned.
• In-play (live) bets are accepted subject to availability. Market suspensions may occur during live events; any bet accepted prior to a suspension is valid.
• Settlement of all markets is based on the official result at the time of the final whistle or official result confirmation by the relevant governing body (e.g., ICC, BCB, FIFA).
• In the event of a palpable error in odds — for example, an odds value that is clearly incorrect due to a system or data feed error — 999ab reserves the right to void the affected bets and return stakes, regardless of whether the bet has been settled.
• Maximum payout limits per event, per day, and per market may apply and will be communicated within the platform's betting interface.

Any attempt to exploit pricing errors, use insider information, or engage in match-fixing related betting activity will result in immediate account suspension and forfeiture of all associated winnings.

The following activities are strictly prohibited on the 999ab platform. Engaging in any prohibited conduct may result in immediate account suspension, voiding of bets and bonuses, forfeiture of account balance, and reporting to relevant authorities where required:

• Using automated betting software, bots, scripts, or artificial intelligence tools to place bets or interact with the platform.
• Colluding with other players to gain an unfair advantage in any game or betting market.
• Using the platform for money laundering, fraud, or any other illegal financial activity.
• Registering more than one account, or registering on behalf of another person.
• Providing false, misleading, or fabricated identity or payment information.
• Engaging in chargebacks or payment reversals without first contacting 999ab support to resolve a dispute.
• Exploiting technical errors, software bugs, or platform vulnerabilities to obtain an unfair advantage.
• Accessing the platform from a jurisdiction where online gambling is prohibited by applicable law, using VPN or proxy tools to circumvent such restrictions.
• Attempting to access another player's account without authorisation.
• Engaging in any behaviour intended to disrupt, harm, or interfere with the normal operation of the 999ab platform.

999ab is committed to promoting responsible gaming and providing tools that help players manage their gambling activity. We believe that gambling should remain a form of entertainment and never become a source of financial hardship or personal distress.

The following responsible gaming tools are available to all registered players:

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their account. Once a limit is applied, it takes effect immediately and cannot be increased for a cooling-off period.
• Session Time Reminders: Players can configure session duration reminders that notify them of elapsed play time during active sessions.
• Self-Exclusion: Players who wish to take a break from gambling may apply for a self-exclusion period of 30 days, 90 days, 6 months, or permanently. Self-exclusion requests must be made by contacting support at [email protected].
• Reality Checks: Periodic on-screen notifications remind players of their net gambling activity during extended sessions.

For further guidance on responsible gaming, please visit our dedicated Responsible Gaming page. If you believe gambling is negatively affecting your life, we encourage you to seek assistance immediately.

All content on the 999ab platform — including but not limited to the website design, layout, graphics, logos, text, software, game interfaces, and brand materials — is the intellectual property of 999ab or its respective third-party licensors and is protected by applicable copyright, trademark, and intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable licence to access and use the platform solely for personal, non-commercial entertainment purposes. This licence does not permit:

• Reproduction, distribution, or republication of any platform content without written authorisation from 999ab.
• Reverse-engineering, decompiling, or extracting the source code of any part of the platform software.
• Use of 999ab branding, logos, or trademarks in any form without express prior written consent.
• Scraping, data-mining, or automated extraction of any content or data from the platform.

Any unauthorised use of 999ab intellectual property may result in legal action and is a violation of these Terms.

To the maximum extent permitted by applicable law, 999ab shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform or its services. This includes but is not limited to:

• Loss of funds due to technical failure, server downtime, or connectivity issues beyond 999ab's reasonable control.
• Inaccuracies or errors in game display, odds, or account balance information caused by third-party data providers.
• Unauthorised account access resulting from the player's failure to secure their credentials.
• Losses incurred as a result of gambling activity, including any losses attributable to problem gambling behaviour.
• Interruptions to service caused by maintenance, updates, or unforeseen technical events.

Nothing in this clause shall limit 999ab's liability for death or personal injury caused by negligence, or for any other matter that cannot be excluded or limited by applicable law.

999ab collects, processes, and stores personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.

In summary, 999ab collects personal data for the following purposes:

• Account registration and identity verification.
• Processing deposits, withdrawals, and financial transactions.
• Providing customer support and responding to enquiries.
• Fulfilling responsible gaming obligations, including age and self-exclusion verification.
• Complying with applicable legal and regulatory obligations, including anti-money laundering requirements.
• Sending account-related communications and, where consent has been given, promotional communications.

999ab does not sell or rent personal data to third parties. Data may be shared with payment processors, identity verification providers, and game studios solely to the extent necessary for service delivery. For full details, please review our Privacy Policy.

999ab reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material — for example, changes that affect player rights, deposit/withdrawal terms, or wagering requirements — 999ab will provide reasonable notice to registered players via in-platform notification or email communication.

The version of the Terms in force at the time of any disputed event or transaction will govern the resolution of that dispute. The most current version of these Terms is always accessible on this page at https://999ab.io/terms-conditions.

999ab reserves the right to suspend or permanently terminate any player's account, with or without prior notice, in the event of:

• Breach of any provision of these Terms.
• Suspected fraudulent, abusive, or illegal activity.
• Failure to complete identity verification within the required time frame.
• Receipt of a chargeback or payment dispute from a player's payment provider.
• A player's request for self-exclusion or voluntary account closure.

Upon termination, 999ab will process any verified outstanding balance in accordance with these Terms, subject to the deduction of any applicable bonus funds or amounts under investigation.

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or the use of the 999ab platform, shall be governed by and construed in accordance with applicable law. 999ab operates as a platform serving the Bangladesh market and handles all transactions in Bangladeshi Taka.

In the event of a dispute between a player and 999ab, the following process applies:

1. Initial Contact: The player must first contact the 999ab support team at [email protected], clearly describing the nature of the dispute and providing all relevant account and transaction information.
2. Internal Review: 999ab will acknowledge the dispute within 48 hours and conduct an internal review. A formal response will be provided within 10 business days of receipt of the initial complaint.
3. Escalation: If the player is not satisfied with the outcome of the internal review, they may request escalation to a senior review team. A final decision will be communicated within a further 10 business days.
4. Resolution: 999ab's decision following the escalation process is final and binding on all parties in respect of the specific dispute submitted.

These Terms constitute the entire agreement between you and 999ab with respect to your use of the platform and supersede all prior agreements, representations, and understandings of any kind. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.